Emmanuel Mouchel

Looking for a job opportunity in Vancouver (CA)
Career objectives

Manage complexes IT projects in an international environment
Help companies to develop e-commerce activities

WORK EXPERIENCE

16/07 – 17/02

E-commerce manager
Webedia food division (Online medias, France)
  • Manage online B2C activities: SEA, merchandising, webmarketing, customer service, revenues for Academiedugout.fr / Allmychefs.com (1 M sessions a month)
  • Implement Scrum development method (Product Owner)
  • Coordinate all divisions (marketing, IT, SEO, content, social, CRM, finance)
  • Generate reports and analyses on E-commerce KPI
  • Launch a store connected to 750g.com (2nd recipes website in France): business plan, product line, supply chain, orders management
  • Monitor online competition and global E-commerce trends
  • Examples of results: +220% SEA conversions, -41% CPA, +9% conversion rate, -4 points churn rate, new emailing solution (Mailchimp), new offers, tag pages reworking

16/01 - 16/07

Projects director
Smile (IT consulting company, France)
  • Projects managers direction and support
  • In charge of the contract, the workload, the financial success and the customer relationship

11/11 - 16/01

Projects manager / Engagement Manager / Scrum Master
Smile (IT consulting company, France)
  • Pre-sales (strategic RFP’s response, cost estimation, response defense, negociation) for 2.6 M€ earnings
  • E-commerce projects management : Specifications writing, Quality plan writing, Risk identification, Planning, Team driving (France & abroad, up to 8 people), Budget tracking (up to 1000 man days), UAT coordination
  • Magento (CE & EE), Symfony, WordPress & Drupal Commerce
  • Users & internal trainings + preparation
  • French and international customers: beIN SPORTS, Chronopost, The North Face, Eastpak, Vans, Kipling…
    4/5 average customer satisfaction
  • Scrum referent and coach
  • HR manager (carrier, trainings, vacations) for 3 engineers

10/04 - 11/11

Research and Development Engineer
Smile (IT consulting company, France)

09/04 - 09/11

Internship : Developer
Renault Retail Group (LONDON, UK)

08/12 - 09/04

Internship : Business Intelligence Developer
Touch Local (LONDON, UK)

08/01 - 08/10

Internship : Web Developer
KOSMOS (NANTES, FR)
EDUCATION

2007 - 2010

Master of Science Supinfo (Engineer)
Supinfo (in France, England & United States)

2009 - 2010

Certificate of Management and Marketing of Information Technology
Dominican University of California (SAN RAFAEL CA)

2005 - 2007

Computer Science major Application Developer diploma
Chamber of Commerce and Industry (France)
VOLUNTEERING

WWF member and donor (World Wide Fund for Nature)

AWARDS / ACHIEVEMENTS
  • TOEIC 925 (spent one year in the U.K and 5 months in the US)
  • Native French speaker
  • Obtaining the BAFA (Certificate of Ability for the Animator Functions)
  • Obtaining the AFPS (Certificate of Training in First Aid)
  • PSM1 certified (Professional Scrum Master)
  • Full driving licence
MOOC
  • Marketing Fundamentals (Drew Boyd, Lynda.com)
  • Online Marketing Fundamentals (Brad Batesole, Lynda.com)
  • ABC de la gestion de projet – classique (Centrale Lille, gestiondeprojet.pm)
  • Introduction to Finance (University of Michigan, Coursera.org)